Faq
Shopping Information
What products do you sell?
We offer a wide range of groceries including fresh fruits and vegetables, dairy products, grains, pulses, spices, packaged foods, beverages, and daily essentials—all under one roof.
Are your products fresh and authentic?
Yes! We source our products from trusted farmers, brands, and suppliers to ensure freshness, quality, and authenticity in every order.
Do you offer home delivery?
Absolutely. We provide fast and reliable home delivery to selected locations. Delivery availability depends on your area.
How long does delivery take?
Orders are usually delivered within 24–48 hours. In some locations, same-day or next-day delivery may be available.
What are the delivery charges?
Delivery charges vary based on order value and location. Free delivery may be available on orders above a certain amount.
What payment methods do you accept?
We accept multiple payment options including:
Credit / Debit Cards
UPI & Wallets
Net Banking
Cash on Delivery (COD) (where available)
Can I schedule my delivery?
Yes, you can choose a preferred delivery slot at checkout, subject to availability.
What if an item is out of stock?
If an item is unavailable, we will notify you and either offer a suitable replacement or process a refund for that item.
Can I return or replace a product?
Yes. If you receive a damaged, expired, or incorrect product, you can request a return or replacement within 24 hours of delivery.
How do I place an order?
Simply browse our products, add items to your cart, proceed to checkout, and complete your payment. It’s quick and easy!
Do you offer bulk or wholesale orders?
Yes, we accept bulk and wholesale orders. Please contact our support team for special pricing and assistance.
Is my personal information secure?
100%. We use secure encryption and follow strict privacy policies to keep your personal and payment information safe.
How can I contact customer support?
You can reach us via:
Phone
Email
WhatsApp / Live Chat
Our support team is happy to help!
Do you offer discounts or promotions?
Yes! We regularly offer discounts, deals, and seasonal promotions. Subscribe to our newsletter or follow us on social media to stay updated.
Which areas do you deliver to?
We currently deliver to selected locations. Enter your pincode on the website to check delivery availability.