Reach us: 189, Womens Industrial Estate, Kattur, Thirumullaivoyal, Chennai 600 062

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customercare@rangaram.com

Privacy Policy

Personal Information

Rangaram.com is the licensed owner of the brand rangaram.com and the website rangaram.com (“the Site”). Rangaram.com respects your privacy. This Privacy Policy provides succinctly the manner in which your data is collected and used by Rangaram.com on the Site. As a visitor to the Site/Customer, you are advised to read the Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by Rangaram.com in the manner provided in this Privacy Policy.

Information Collection

Rangaram.com may collect certain personally identifiable information, including your name, email address, mobile number, contact details, and postal code. In addition, Rangaram.com may collect information related to your interaction with rangaram.com, such as the pages you visit, links you click, frequency of access, and other browsing-related data to help improve user experience and services.

Use of Information

Rangaram Food Pvt Ltd (“RFL”) may use your personal information to deliver personalized services and features on rangaram.com, as well as to communicate special offers and promotions through the Site and other communication platforms. Your information may be shared with RFL’s trusted business associates and partners when necessary to contact you or to deliver the services you have requested. RFL also retains transaction records in compliance with applicable laws and internal policies. Contact details may be used internally to enhance products and services, conduct customer surveys, inform you of contest results, and send promotional content from RFL or its advertising and contest partners. In addition, RFL may display targeted advertisements to you through third-party advertising networks, including Google Display Ads. You may choose to opt out of Google Analytics for Display Advertising and manage your ad preferences through Google’s Ads Preferences Manager. Non-identifiable, aggregated customer data—such as transaction patterns, demographic information, and location insights—may be shared with RFL partners to improve website functionality, develop relevant merchandising strategies, introduce new products or services, and conduct marketing research and statistical analysis of customer behavior and transactions.

Policy Updates

Rangaram Food Pvt Ltd (“RFL”) reserves the right to modify or update this Privacy Policy at any time. Any changes made will take effect immediately upon being posted on rangaram.com.

Shipping Policy

We will keep you informed accordingly. Under normal circumstances, our delivery partners will deliver your order between 8:00 PM and 9:00 PM on all days.

Please note that delivery timelines may be affected by factors beyond our control, such as unforeseen travel delays, adverse weather conditions, strikes, or logistical issues faced by our courier and transport partners. Once your order has been dispatched, tracking details will be shared with you via email. We appreciate your patience and understanding. Thank you!

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